Frequently Asked Questions
Frequently asked question..
If you have any further queries please send us an email via our Contact Us page.
Why should I choose you for replacement ceiling tiles?
We have been involved in the suspended ceiling industry for over 30 years! We know suspended ceilings and suspended ceiling tiles. We are a family run business and we take pride in taking care of all of our customers on an individual basis. We have invested in a secure website, with an SSL certificate, and transfer you to a Sagepay secure server to actually make your payments so you can be sure that the actual online payment process is secure.
Do you cover the whole of the UK with delivery?
We cover mainland England, Wales and Scotland - Lands End to John O'Groats and anywhere in between!
How long will the delivery of my ceiling tiles take?
We aim to get all deliveries to you within 72 hours (3 working days), we deliver and process orders on a Monday to Friday basis. All weekend orders will be processed on a Monday for delivery within three working days (72 hours). We regularly deliver within 2 working days (48 hours) but cannot guarantee this. Please see our delivery page for further information.
How can I pay for my ceiling tiles?
You can pay online using all major debit or credit cards using either Sagepay (or soon Paypal). For Public Sector, Government or Educational customers we are investing in a Purchase Order system; please get in touch with us for further information on this payment system though.
Can you work out my requirements for a ceiling if I send you the measurements?
Of course we can! Please just send us an email using our contact form and we will get back to you with a list of required components.
Do you offer a supply and fit service?
We do! Just send us an email and we'll happily get back to you with a cost. We generally work in the West Midlands area; but do get in touch and ask us for a price even if you're out of this area.
Which tile should I use?
We have offered guidance where ever we can, we have provided this by using manufacturer technical guidance.

Categories
Need some help?
Information
Shopping Cart
Bestsellers

